Alexandra Palace Railway Station
| Booking Office | |
|---|---|
| Ticket Office | Monday-Saturday 06:15-20:00 Sunday 08:15-17:30 |
| Cctv Facility | |
| CCTV | Monday-Sunday 24 hours |
| Central Reservation Facility | |
| Central Reservation | Yes |
| Cis Facility | |
| Customer Information System | Monday-Sunday 24 hours |
| Customer Service | |
| Customer Service | Yes |
| Fares | |
| Penalty Fares | Yes |
| TravelCard Zones | 3 |
| First Aid | |
| First Aid Centre | No |
| Help Point Facility | |
| Help Point | Monday-Sunday 24 hours |
| Impaired Access | |
| Accessible Announcements | Yes |
| Accessible Car Park Equipment | No |
| Accessible Booking Office Counter | No |
| Accessible Departure Boards | Monday-Sunday 24 hours |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Is information about disabled facilities available in different formats? | Yes |
| Disabled Parking | No |
| Hearing Loop | Yes |
| Customer Help Points | Monday-Sunday 24 hours |
| Helpline | Monday-Sunday 07:00-22:00 Holidays: Christmas Day Closed |
| Impaired Mobility Set-Down / Pick-Up Points | No |
| Information Kiosk | No |
| National Key Toilets | No |
| Nearest Accessible Stations | This station has no step free access to the platforms. The nearest station with step free access is Kings Cross |
| Ramp for Train Access | No |
| Staff Help Available | No |
| Step Free Access Coverage | Parts of station |
| The Booking Office is accessible from the street. | |
| Tactile Platform Edges | No |
| Wheelchairs Available | No |
| All Public Doors Wide Enough for Wheelchairs | No |
| Left Luggage | |
| Left Luggage | No |
| Lost Property | |
| Lost Property | Yes |
| Station Facilities | |
| ATM Machine | No |
| Baby Changing | No |
| Refreshment Facilities | Yes |
| Bureau de Change | No |
| First Class Lounge | No |
| Meeting Point | No |
| Men's Toilets | No |
| Number of Waiting Rooms | 2 |
| Post Box | No |
| Seating Area | Yes |
| Shops | Yes |
| Showers | No |
| Pay Phone | Yes |
| Telesales | No |
| Tourist Information Office | No |
| Trolleys | No |
| Web Kiosk | To be confirmed by Station Operator |
| Wheelchair-accessible Toilets | No |
| Public WiFi | To be confirmed by Station Operator |
| Women-Only Waiting Room | No |
| Women's Toilets | No |
| Station Interchange | |
| Airport | No |
| Bus Services | Yes |
| Car Hire | No |
| Car Park | No |
| Number of Parking Spaces | 0 |
| Cycle Hire | No |
| Cycle Storage Location | inside booking office, and opposite booking office |
| Cycle Storage | 16 spaces in stands, some sheltered. |
| Metro Services | To be confirmed by Station Operator |
| Minimum Connection Time (mins) | 10 |
| Port | No |
| Rail Replacement Services | |
| Taxi Rank | Monday-Sunday 24 hours |
| Ticketing On Demand | |
| Machine Descriptions | There is no pre-paid self service ticket machine at this station. |
| Ticketing | |
| Ticket Collection | Monday-Saturday 06:15-20:00 Sunday 08:15-17:30 |
| Ticket Machines | Monday-Sunday 24 hours |
| Transport Police | |
| British Transport Police Office | No |
