Acocks Green Railway Station
| Booking Office | |
|---|---|
| Ticket Office | Monday-Friday 06:05-23:58 Saturday 06:16-23:58 Sunday 10:30-18:00 |
| Cctv Facility | |
| CCTV | Yes |
| Central Reservation Facility | |
| Central Reservation | Monday-Friday 09:30-23:45 |
| Cis Facility | |
| Customer Information System | No |
| Customer Service | |
| Customer Service | Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00 |
| Fares | |
| Penalty Fares | Yes |
| First Aid | |
| First Aid Centre | Yes |
| Help Point Facility | |
| Help Point | Yes |
| Impaired Access | |
| Accessible Announcements | No |
| Accessible Car Park Equipment | No |
| Accessible Booking Office Counter | No |
| Accessible Departure Boards | No |
| Accessible Public Telephones | No |
| Accessible Taxis | Yes |
| Accessible Ticket Machines | No |
| Is information about disabled facilities available in different formats? | No |
| Number of Disabled Parking Spaces | 4 |
| Hearing Loop | Yes |
| Customer Help Points | Yes |
| Helpline | No |
| Impaired Mobility Set-Down / Pick-Up Points | Yes |
| Information Kiosk | No |
| National Key Toilets | No |
| Ramp for Train Access | No |
| Staff Help Available | No |
| Step Free Access Coverage | Parts of station |
| Level access to booking hall, then 34 steps down to island platform. Direct access from car park to booking hall is via 40 steps. Direct access to car park from booking hall is locked after 8pm. Pick-up in car park only. CCTV car park only. Large stepping distance on Birmingham platform. | |
| Tactile Platform Edges | Yes |
| Both platforms have tactile edges | |
| Wheelchairs Available | No |
| All Public Doors Wide Enough for Wheelchairs | No |
| Left Luggage | |
| Left Luggage | No |
| Lost Property | |
| Lost Property | No |
| Station Facilities | |
| ATM Machine | No |
| Baby Changing | No |
| Refreshment Facilities | No |
| Bureau de Change | No |
| First Class Lounge | No |
| Meeting Point | No |
| Men's Toilets | No |
| Number of Waiting Rooms | 1 |
| Post Box | No |
| Seating Area | Yes |
| Shops | No |
| Showers | No |
| Pay Phone | No |
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Tourist Information Office | No |
| Trolleys | No |
| Web Kiosk | No |
| Wheelchair-accessible Toilets | No |
| Public WiFi | No |
| Women-Only Waiting Room | No |
| Women's Toilets | No |
| Station Interchange | |
| Airport | No |
| Bus Services | To be confirmed by Station Operator |
| Car Hire | No |
| Parking Charges | free |
| Car Park Operator | Centro |
| Car Park | Yes |
| Number of Parking Spaces | 55 |
| Cycle Hire | No |
| Cycle Storage | . |
| Metro Services | To be confirmed by Station Operator |
| Port | No |
| Rail Replacement Services | In the event of engineering the bus/coach will collect from: Outside station entrance |
| Taxi Rank | No |
| Ticketing | |
| Ticket Collection | No |
| Ticket Machines | No |
| Transport Police | |
| British Transport Police Office | No |
