Altrincham Railway Station
| Booking Office | |
|---|---|
| Ticket Office | Monday-Friday 06:40-20:20 Saturday 07:10-20:20 Sunday 09:20-16:50 |
| Cctv Facility | |
| CCTV | No |
| Central Reservation Facility | |
| Central Reservation | Yes |
| Cis Facility | |
| Customer Information System | No |
| Customer Service | |
| Customer Service | Yes |
| Fares | |
| Penalty Fares | No |
| TravelCard Area | Greater Manchester |
| First Aid | |
| First Aid Centre | No |
| Help Point Facility | |
| Help Point | No |
| Impaired Access | |
| Accessible Announcements | Yes |
| Accessible Car Park Equipment | No |
| Accessible Booking Office Counter | No |
| Accessible Departure Boards | Yes |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Is information about disabled facilities available in different formats? | Yes |
| Number of Disabled Parking Spaces | 2 |
| Hearing Loop | No |
| Customer Help Points | No |
| Helpline | Yes |
| Impaired Mobility Set-Down / Pick-Up Points | No |
| Information Kiosk | No |
| National Key Toilets | No |
| Ramp for Train Access | Yes |
| Staff Help Available | No |
| Step Free Access Coverage | Whole station |
| Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via gated crossing which requires staff assistance. | |
| Tactile Platform Edges | No |
| Wheelchairs Available | Yes |
| All Public Doors Wide Enough for Wheelchairs | Yes |
| Left Luggage | |
| Left Luggage | No |
| Lost Property | |
| Lost Property | No |
| Station Facilities | |
| ATM Machine | No |
| Baby Changing | No |
| Refreshment Facilities | No |
| Bureau de Change | No |
| please note that there is no staff help available at this station | |
| First Class Lounge | No |
| Meeting Point | No |
| Men's Toilets | No |
| Post Box | No |
| Seating Area | Yes |
| Shops | No |
| Showers | No |
| Pay Phone | Yes |
| Telesales | No |
| Tourist Information Office | No |
| Trolleys | No |
| Waiting Rooms | No |
| Web Kiosk | No |
| Wheelchair-accessible Toilets | No |
| Public WiFi | No |
| Women-Only Waiting Room | No |
| Women's Toilets | No |
| Station Interchange | |
| Airport | No |
| Bus Services | Yes |
| Car Hire | No |
| Parking Charges | free |
| Car Park Operator | Northern |
| Car Park | Yes |
| Number of Parking Spaces | 45 |
| Cycle Hire | No |
| 4 hoops | |
| Cycle Storage | 4 spaces in stands. |
| Metro Services | Yes |
| Minimum Connection Time (mins) | 5 |
| Port | No |
| Rail Replacement Services | Replacement transport will pick up/drop off from a temporary bus stop located within the station car park at the rear of platform 4 |
| Taxi Rank | Yes |
| Ticketing | |
| Ticket Collection | Yes |
| Ticket Machines | No |
| Transport Police | |
| British Transport Police Office | No |
