Durham Lane
Allens West
Stockton On Tees
Redcar and Cleveland
TS16 0PF
See Map
Operator: Northern Rail
Allens West Railway Station
| Booking Office |
|---|
| Ticket Office |
Monday-Sunday Closed
|
|---|
| Cctv Facility |
|---|
| CCTV |
No |
|---|
| Central Reservation Facility |
|---|
| Central Reservation |
No |
|---|
| Cis Facility |
|---|
| Customer Information System |
No |
|---|
| Customer Service |
|---|
| Customer Service |
Yes |
|---|
| Fares |
|---|
| Penalty Fares |
No |
|---|
| TravelCard Area |
none available |
|---|
|
none |
|---|
| TravelCard Zones |
none |
|---|
| First Aid |
|---|
| First Aid Centre |
No |
|---|
| Help Point Facility |
|---|
| Help Point |
No |
|---|
| Impaired Access |
|---|
| Accessible Announcements |
Yes |
|---|
| Accessible Car Park Equipment |
No |
|---|
| Accessible Booking Office Counter |
No |
|---|
| Accessible Departure Boards |
No |
|---|
| Accessible Public Telephones |
No |
|---|
| Accessible Taxis |
No |
|---|
| Accessible Ticket Machines |
No |
|---|
| Is information about disabled facilities available in different formats? |
Yes |
|---|
| Number of Disabled Parking Spaces |
2 |
|---|
| Hearing Loop |
No |
|---|
| Customer Help Points |
No |
|---|
| Helpline |
Yes |
|---|
| Impaired Mobility Set-Down / Pick-Up Points |
Yes |
|---|
| Information Kiosk |
No |
|---|
| National Key Toilets |
No |
|---|
| Nearest Accessible Stations |
24 hour GNER eastcoast mainline station Darlington is close by and can provide assistance for disabled passengers to all destinations. |
|---|
| Ramp for Train Access |
No |
|---|
| Staff Help Available |
No |
|---|
| Step Free Access Coverage |
Whole station |
|---|
|
Station is unstaffed. However no access problems for disabled or wheelchair bound customers. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance. |
|---|
| Tactile Platform Edges |
No |
|---|
| Wheelchairs Available |
No |
|---|
| All Public Doors Wide Enough for Wheelchairs |
Yes |
|---|
| Left Luggage |
|---|
| Left Luggage |
No |
|---|
| Lost Property |
|---|
| Lost Property |
No |
|---|
| Station Facilities |
|---|
| ATM Machine |
No |
|---|
| Baby Changing |
No |
|---|
| Refreshment Facilities |
No |
|---|
| Bureau de Change |
No |
|---|
| First Class Lounge |
No |
|---|
| Meeting Point |
No |
|---|
| Men's Toilets |
No |
|---|
| Post Box |
No |
|---|
| Seating Area |
Yes |
|---|
| Shops |
No |
|---|
| Showers |
No |
|---|
| Pay Phone |
Yes |
|---|
| Telesales |
No |
|---|
| Tourist Information Office |
No |
|---|
| Trolleys |
No |
|---|
| Waiting Rooms |
No |
|---|
| Web Kiosk |
No |
|---|
| Wheelchair-accessible Toilets |
No |
|---|
| Public WiFi |
No |
|---|
| Women-Only Waiting Room |
No |
|---|
| Women's Toilets |
No |
|---|
| Station Interchange |
|---|
| Airport |
No |
|---|
| Bus Services |
No |
|---|
| Car Hire |
No |
|---|
| Car Park |
No |
|---|
| Cycle Hire |
No |
|---|
|
Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499. |
|---|
| Cycle Storage |
. |
|---|
| Metro Services |
No |
|---|
| Minimum Connection Time (mins) |
5 |
|---|
| Port |
No |
|---|
| Taxi Rank |
No |
|---|
| Ticketing |
|---|
| Ticket Collection |
No |
|---|
| Ticket Machines |
No |
|---|
| Transport Police |
|---|
| British Transport Police Office |
No |
|---|
