Alton Railway Station
| Booking Office | |
|---|---|
| Ticket Office | Monday-Friday 06:30-20:30 Saturday 06:40-20:15 Sunday 07:00-18:00 |
| Cctv Facility | |
| CCTV | Yes |
| Central Reservation Facility | |
| Central Reservation | Yes |
| Cis Facility | |
| Customer Information System | Yes |
| Customer Service | |
| Customer Service | Yes |
| Fares | |
| Penalty Fares | Yes |
| First Aid | |
| First Aid Centre | No |
| Help Point Facility | |
| Help Point | Yes |
| Impaired Access | |
| Accessible Announcements | Yes |
| Accessible Car Park Equipment | No |
| Accessible Booking Office Counter | No |
| Accessible Departure Boards | Yes |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Is information about disabled facilities available in different formats? | No |
| Number of Disabled Parking Spaces | 4 |
| Hearing Loop | Yes |
| Customer Help Points | Yes |
| Helpline | Yes |
| Impaired Mobility Set-Down / Pick-Up Points | No |
| Information Kiosk | Yes |
| National Key Toilets | No |
| Ramp for Train Access | Yes |
| Staff Help Available | Yes |
| Step Free Access Coverage | Parts of station |
| Platform 1 (Trains to Woking and London) - step free access. Platform 2 (Trains to Woking and London) - access via a track crossing point at some times and with staff assistance. Please contact our Assisted Travel helpline on 0800 5282100 for more details.
Please note that Watercress Line services depart from platform 3 which is accessible at some times via the track crossing with staff assistance. | |
| Tactile Platform Edges | Yes |
| Wheelchairs Available | No |
| All Public Doors Wide Enough for Wheelchairs | Yes |
| Left Luggage | |
| Left Luggage | No |
| Lost Property | |
| Lost Property | Yes |
| Station Facilities | |
| ATM Machine | No |
| Baby Changing | No |
| Refreshment Facilities | Yes |
| Bureau de Change | No |
| First Class Lounge | No |
| Meeting Point | No |
| Men's Toilets | Yes |
| Post Box | Yes |
| Seating Area | Yes |
| Shops | No |
| Showers | No |
| Pay Phone | Yes |
| Telesales | Yes |
| Tourist Information Office | No |
| Trolleys | No |
| Waiting Rooms | Yes |
| Web Kiosk | No |
| Wheelchair-accessible Toilets | No |
| Public WiFi | No |
| Women-Only Waiting Room | No |
| Women's Toilets | Yes |
| Station Interchange | |
| Airport | No |
| Bus Services | To be confirmed by Station Operator |
| Car Hire | No |
| Parking Charges | £4.50 daily.
Weekly - £17.60 Monthly - 69.10 Annual - £752.60 |
| Car Park | Yes |
| Number of Parking Spaces | 191 |
| Cycle Hire | No |
| Cycle Storage | 35 spaces in wheel racks/lockers, all sheltered, CCTV in operation. |
| Metro Services | To be confirmed by Station Operator |
| Minimum Connection Time (mins) | 5 |
| Port | No |
| Rail Replacement Services | London side Station Forecourt off Anstey Road |
| Taxi Rank | Yes |
| Ticketing | |
| Ticket Collection | Yes |
| Ticket Machines | Yes |
| Transport Police | |
| British Transport Police Office | No |
