| Booking Office |
|---|
| Ticket Office |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Cctv Facility |
|---|
| CCTV |
Yes |
|---|
| Central Reservation Facility |
|---|
| Central Reservation |
Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 09:00-20:00
|
|---|
| Cis Facility |
|---|
| Customer Information System |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Customer Service |
|---|
| Customer Service |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Fares |
|---|
| Penalty Fares |
To be confirmed by Station Operator |
|---|
| TravelCard Area |
Nationwide |
|---|
|
Travel cards available from the travel centre, including Season tickets, student cards, senior citizen cards etc. |
|---|
| First Aid |
|---|
| First Aid Centre |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Help Point Facility |
|---|
| Help Point |
No |
|---|
| Impaired Access |
|---|
| Accessible Announcements |
Yes |
|---|
| Accessible Car Park Equipment |
No |
|---|
| Accessible Booking Office Counter |
Yes |
|---|
| Accessible Departure Boards |
Yes |
|---|
| Accessible Public Telephones |
Yes |
|---|
| Accessible Taxis |
Yes |
|---|
| Accessible Ticket Machines |
Yes |
|---|
| Is information about disabled facilities available in different formats? |
No |
|---|
| Number of Disabled Parking Spaces |
13 |
|---|
| Hearing Loop |
No |
|---|
| Customer Help Points |
No |
|---|
| Helpline |
No |
|---|
| Impaired Mobility Set-Down / Pick-Up Points |
Yes |
|---|
| Information Kiosk |
Monday-Friday 07:00-20:30 Saturday 07:00-20:30 Sunday 07:00-20:30
|
|---|
| National Key Toilets |
No |
|---|
| Ramp for Train Access |
Yes |
|---|
| Staff Help Available |
Yes |
|---|
| Step Free Access Coverage |
Whole station |
|---|
|
Suitable for disabled passengers. Lifts or Level access to all platforms. |
|---|
| Tactile Platform Edges |
Yes |
|---|
| Wheelchairs Available |
Yes |
|---|
| All Public Doors Wide Enough for Wheelchairs |
Yes |
|---|
| Left Luggage |
|---|
| Left Luggage |
Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00
|
|---|
| Lost Property |
|---|
| Lost Property |
Monday-Friday 07:00-23:00 Saturday 07:00-23:00 Sunday 07:00-23:00
|
|---|
| Station Facilities |
|---|
| ATM Machine |
Yes |
|---|
| Baby Changing |
Yes |
|---|
| Refreshment Facilities |
Yes |
|---|
| Bureau de Change |
Yes |
|---|
|
For miscellaneous station information please visit Network Rail's website @ www.networkrail.co.uk/stations and click on the relevant station. |
|---|
| First Class Lounge |
Monday-Friday 05:45-19:00 Saturday 06:15-19:00 Sunday 08:15-18:45
|
|---|
| Meeting Point |
Yes |
|---|
| Men's Toilets |
Yes |
|---|
| Post Box |
Yes |
|---|
| Seating Area |
Yes |
|---|
| Shops |
Yes |
|---|
| Showers |
To be confirmed by Station Operator |
|---|
| Pay Phone |
Yes |
|---|
| Telesales |
No |
|---|
| Tourist Information Office |
Yes |
|---|
| Trolleys |
Yes |
|---|
| Waiting Rooms |
Yes |
|---|
| Web Kiosk |
No |
|---|
| Wheelchair-accessible Toilets |
No |
|---|
| Public WiFi |
No |
|---|
| Women-Only Waiting Room |
No |
|---|
| Women's Toilets |
Yes |
|---|
| Station Interchange |
|---|
| Airport |
Yes |
|---|
| Bus Services |
Yes |
|---|
| Car Hire |
No |
|---|
| Parking Charges |
|
|---|
| Car Park Operator |
NCP |
|---|
| Car Park |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Number of Parking Spaces |
299 |
|---|
| Cycle Hire |
No |
|---|
|
Cycle Racks on Platform 1, New Station Street taxi rank and short stay car park. Cycling is not permitted on the concourse or platforms |
|---|
| Cycle Storage |
124 spaces in stands, CCTV in operation. |
|---|
| Maps |
Available by the exit to short stay car park |
|---|
| Local Transport |
|
|---|
| id= |
View map of local transport connection for this station |
|---|
| Metro Services |
No |
|---|
| Minimum Connection Time (mins) |
10 |
|---|
| Port |
No |
|---|
| Taxi Rank |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Ticketing On Demand |
|---|
| Machine Locations |
National Express East Coast Fastticket self-service machines located in the Booking Hall |
|---|
| Ticketing |
|---|
| Ticket Collection |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|
| Ticket Machines |
Yes |
|---|
| Transport Police |
|---|
| British Transport Police Office |
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
|
|---|