Manchester Victoria Railway Station
| Booking Office | |
|---|---|
| Ticket Office | Monday-Saturday 06:30-22:00 Sunday 08:00-22:15 |
| Cctv Facility | |
| CCTV | Yes |
| Central Reservation Facility | |
| Central Reservation | Yes |
| Cis Facility | |
| Customer Information System | No |
| Customer Service | |
| Customer Service | No |
| Fares | |
| Penalty Fares | No |
| TravelCard Area | Greater Manchester |
| First Aid | |
| First Aid Centre | No |
| Help Point Facility | |
| Help Point | No |
| Impaired Access | |
| Accessible Announcements | Yes |
| Accessible Car Park Equipment | No |
| Accessible Booking Office Counter | No |
| Accessible Departure Boards | Yes |
| Accessible Public Telephones | No |
| Accessible Taxis | No |
| Accessible Ticket Machines | No |
| Is information about disabled facilities available in different formats? | No |
| Disabled Parking | No |
| Hearing Loop | No |
| Customer Help Points | No |
| Helpline | No |
| Impaired Mobility Set-Down / Pick-Up Points | No |
| Information Kiosk | No |
| National Key Toilets | Yes |
| Ramp for Train Access | Yes |
| Staff Help Available | No |
| Step Free Access Coverage | Whole station |
| Level access from the concourse direct to platforms 1, 2 & 3.
Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. | |
| Tactile Platform Edges | No |
| Wheelchairs Available | Yes |
| All Public Doors Wide Enough for Wheelchairs | No |
| Left Luggage | |
| Left Luggage | No |
| Lost Property | |
| Lost Property | No |
| Station Facilities | |
| ATM Machine | No |
| Baby Changing | No |
| Refreshment Facilities | Yes |
| Bureau de Change | No |
| First Class Lounge | No |
| Meeting Point | No |
| Men's Toilets | Yes |
| Post Box | Yes |
| Seating Area | Yes |
| Shops | No |
| Showers | No |
| Pay Phone | Yes |
| Telesales | No |
| Tourist Information Office | No |
| Trolleys | Yes |
| Waiting Rooms | No |
| Web Kiosk | No |
| Wheelchair-accessible Toilets | Yes |
| Public WiFi | No |
| Women-Only Waiting Room | Yes |
| Women's Toilets | Yes |
| Station Interchange | |
| Airport | No |
| Bus Services | Yes |
| Car Hire | No |
| Parking Charges | yes |
| Car Park Operator | NCP |
| Car Park | Yes |
| Number of Parking Spaces | 200 |
| Cycle Hire | No |
| Cycle Storage Location | on platform and approach |
| 38 cycle stands on platform and approach | |
| Cycle Storage | 38 spaces in stands. |
| Metro Services | Yes |
| Minimum Connection Time (mins) | 5 |
| Port | No |
| Rail Replacement Services | Replacement transport will pick up/drop off at the bus stop on the station front. |
| Taxi Rank | Yes |
| Ticketing | |
| Ticket Collection | Yes |
| Ticket Machines | Yes |
| Transport Police | |
| British Transport Police Office | No |
