Peterborough Railway Station
| Booking Office | |
|---|---|
| Ticket Office | Monday-Friday 06:00-22:00 Saturday 06:00-21:30 Sunday 06:30-21:15 |
| Cctv Facility | |
| CCTV | Yes |
| Central Reservation Facility | |
| Central Reservation | Yes |
| Cis Facility | |
| Customer Information System | Yes |
| Customer Service | |
| Customer Service | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Fares | |
| Penalty Fares | Yes |
| First Aid | |
| First Aid Centre | No |
| Help Point Facility | |
| Help Point | Yes |
| Impaired Access | |
| Accessible Announcements | Yes |
| Accessible Car Park Equipment | No |
| Accessible Booking Office Counter | Yes |
| Accessible Departure Boards | Yes |
| Accessible Public Telephones | No |
| Accessible Taxis | Yes |
| Accessible Ticket Machines | Yes |
| Is information about disabled facilities available in different formats? | No |
| Number of Disabled Parking Spaces | 12 |
| Hearing Loop | Yes |
| Customer Help Points | No |
| Helpline | No |
| Impaired Mobility Set-Down / Pick-Up Points | Yes |
| Information Kiosk | Yes |
| National Key Toilets | Yes |
| Ramp for Train Access | Yes |
| Staff Help Available | Yes |
| Step Free Access Coverage | Whole station |
| Steps to platforms 3, 4 & 5 or a ramp bridge at the North end of station. An electric mobility assistance buggy for passengers who would like assistance to platforms 3, 4 & 5 is available between 0600-2200. Ticket Office and Car Park are step free. | |
| Tactile Platform Edges | No |
| Wheelchairs Available | Yes |
| All Public Doors Wide Enough for Wheelchairs | Yes |
| Left Luggage | |
| Left Luggage | No |
| Lost Property | |
| Lost Property | Monday-Friday 09:00-16:00 |
| Station Facilities | |
| ATM Machine | Yes |
| Baby Changing | Yes |
| Refreshment Facilities | Yes |
| Bureau de Change | No |
| First Class Lounge | No |
| Meeting Point | Yes |
| Men's Toilets | Yes |
| Number of Waiting Rooms | 3 |
| Post Box | Yes |
| Seating Area | Yes |
| Shops | No |
| Showers | No |
| Pay Phone | Yes |
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Tourist Information Office | No |
| Trolleys | Yes |
| Web Kiosk | No |
| Wheelchair-accessible Toilets | Yes |
| Public WiFi | No |
| Women-Only Waiting Room | No |
| Women's Toilets | Yes |
| Station Interchange | |
| Airport | No |
| Bus Services | Yes |
| Car Hire | To be confirmed by Station Operator |
| Parking Charges | Mayors Walk & Main station - (including Spital Bank), Daily (Mon-Fri) £10.00,(Sat-Sun)£5.00, Weekly £40.00, Monthly £140.00, 3 Months £360.00, Annual £1080.00 |
| Car Park Operator | GR |
| Car Park | Yes |
| Number of Parking Spaces | 1085 |
| Cycle Hire | To be confirmed by Station Operator |
| Cycle Storage Location | front left hand side, and front right hand side |
| 46 stands accommodating 132 cycles | |
| Cycle Storage | 150 spaces in stands, some sheltered, CCTV in operation. |
| Metro Services | To be confirmed by Station Operator |
| Minimum Connection Time (mins) | 8 |
| Port | No |
| Rail Replacement Services | Rail Replacement Coaches leave from the station entrance. |
| Taxi Rank | Yes |
| Ticketing On Demand | |
| Machine Locations | In Travel Centre and on concourse. |
| Ticketing | |
| Ticket Collection | Yes |
| Ticket Machines | Yes |
| Transport Police | |
| British Transport Police Office | No |
